The issues that arise under construction, aftercare and warranty all need various costly measures to rectify. Be that calling out a plumber, a carpenter or electrician. With all this information going through Housebuilder Pro, the snag report tool is the perfect way to show where issues are arising and prevent them.
For example, a disproportionate number of issues may arise with plumbing on one of your developments. These reports are the perfect tool to find and stamp out issues that are slowing down completion and costing you money.
Snag Types:
The snag-type report shows a lot of information in a simple way. Toward the top of the report, you’ll find a doughnut chart that shows how many snags you’ve experienced and the proportions of what is what.
To the right of the page, you’ll find issues organized in descending order. So your most common snag will appear at the top of the page with your least common snag at the bottom of the page.
Within each type of snag. You’ll see what snags are the most and least common. The most common appears at the top of the category of snag.
Snag Overview:
Snag overview shows a lot more information regarding individual faults. Displayed as a table this report pulls all the information regarding a snag that has been logged into Housebuilder Pro.
Adjusting the drop-down menus above the table allows you to filter out plots, snag types, departments, and what contractor and site manager it was assigned to. You need to select which developments you want information about.
In this report you can see, when it was reported, customer details, property details, snag, assigned to, category, resolved, due date and when it was resolved.
While this report might not show emerging issues as clearly as in other reports. This report is an excellent way to look at information regarding repairs.
Then you need to select which development to apply this to. By default, this is for all of your developments. But by clicking the cross in the drop-down box you can change which development you take information from.
Snag Inspection Overview:
Snag Inspection Overview allows you to gather all the information regarding your ongoing snags with homes under inspection. This information is presented in the form of a table. Without this report to find this information you’ll have to click on each plot individually.